Zoho CRM is a cloud application where you can securely store your customer data. The storage space is allocated based on the CRM edition and the number of users under your organization's standard license. This space includes the space occupied by email attachments, email templates, and attachments to records. Additionally, the number of records you can add to a CRM account depends on the edition you purchased. You can add up to 25,000 records in the free version and up to 100,000 in the Standard edition. For the Professional and Enterprise editions, there is no limit.
- Default storage space allocated by edition:
- Free - 1 GB
- Standard - 1 GB + 512 MB/user license
- Professional - 1 GB + 512 MB/user license
- Enterprise - 1 GB + 1 GB/user license"
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An organization can purchase up to 200 GB of additional storage space at a cost of $4/month for 5 GB. You can also purchase up to 100 GB of extra storage. To view the details of your current storage usage and available storage space, go to Setup > Data Administration > Storage. See also
Manage Data Storage Space.
Check the Manage Subscriptions section for more information on pricing and features of the different editions.
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