Invite a customer to create an account on your Zoho Desk
For your customers to submit tickets and read articles in the Knowledge base: 👉🏻
1. Create the customer in Zoho Desk
2. Invite the customer
3. You can re-invite
4. Your customers will be able to create their account and access the portal
Related Articles
Zoho Desk - Managing User Profiles
Managing User Profiles Profiles control the permission to what a user can do in Zoho Desk. For example, it defines if an agent can reply to tickets, assign a ticket to someone else, import records, create workflow rules, use customization features to ...
How to use Zoho Assist from Zoho Desk
How to enable the Zoho Assist add-on in Zoho Desk Click the Setup icon ( ) in the top bar. In the Setup Landing page, click Zoho under Marketplace. On the Zoho page, click Zoho Assist. In the Zoho Assist Add-on page, click Enable. In the Confirmation ...