Credit card : request payment information
If your customer should register their credit card or customer's credit card has expired, a secure link must be sent to the customer to register a card.
Go to Books: Sales - Customers - search customer's name - More - Request payment information - Mail - Send
Attention the link is encrypted, secure and valid for 7 days.
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Online payment
To activate online payment go to : Zoho Books - Settings - Templates - Invoices - Edit Footer - activate the box - Save You can also add bank details
Delete old credit cards
How to delete a credit card that is not valid? Go to Zoho Books - Sales - Customers - search for a customer - Overview - Credit Cards - Delete. If you need to check the transactions to see which one should stay: Go to Zoho Books - Sales - Customers - ...
Create Credit Note
Go to Books - Sales - Credit Notes - New Select account ! You can send it by e-mail to the customer Available credit: Go to Sales - Customers - search the customer in question. Apply to invoice from the credit note Use the credit in an invoice : ...
Credit Notes and Unused Credits by customers
Credit notes by customer Go to Books - Sales - Credit Notes - search the customer in question. Available credit Go to Sales - Customers - search the customer in question.
Customer Statement
Go to Zoho Books - sales - customers (search the customer) - statement You can customize the report, export it in pdf or excels format, print it or send it by email to the client.