Create Credit Note

Go to Books - Sales - Credit Notes - New

Select account !

You can send it by e-mail to the customer

Available credit: Go to Sales - Customers - search the customer in question.

Apply to invoice from the credit note

Use the credit in an invoice : Sales - Invoices - Search customer - Apply Now.

• Related Articles

• Credit Notes and Unused Credits by customers

  Credit notes by customer Go to Books - Sales - Credit Notes - search the customer in question. Available credit Go to Sales - Customers - search the customer in question.

• Credit card : request payment information

  If your customer should register their credit card or customer's credit card has expired, a secure link must be sent to the customer to register a card. Go to Books: Sales - Customers - search customer's name - More - Request payment information - ...

• Delete old credit cards

  How to delete a credit card that is not valid? Go to Zoho Books - Sales - Customers - search for a customer - Overview - Credit Cards - Delete. If you need to check the transactions to see which one should stay: Go to Zoho Books - Sales - Customers - ...

• Online payment

  To activate online payment go to : Zoho Books - Settings - Templates - Invoices - Edit Footer - activate the box - Save You can also add bank details 

• Customer Statement

  Go to Zoho Books - sales - customers (search the customer) - statement You can customize the report, export it in pdf or excels format, print it or send it by email to the client.